Privacy Notice

Effective Date: 21 August 2021
Last Updated: 1 June 2025

1. Who We Are

Lancer Property Maintenance (“we”, “us”, or “our”) is a UK-based company providing property repair and maintenance services. We are committed to protecting your personal data and respecting your privacy in accordance with UK GDPR and data protection laws.

Contact Details:

Email: info@lancerpropertymaintenance.co.uk

Phone: 0115 9615982

Address: Call for details

Opening Hours: Monday – Friday, 9:00 AM to 5:00 PM

2. What Data We Collect

We may collect the following types of personal data when you use our website, contact us, or request services:

Full name

Email address

Phone number

Property address or job location

Details of your enquiry or service request

IP address and browser type (via cookies or analytics tools)

3. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide customer support

Deliver quotes, schedule visits, and perform services

Communicate with you regarding ongoing or past work

Improve our website and services (via analytics or cookies)

We do not use your data for marketing purposes without your explicit consent. We never sell your data to third parties.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our legal bases for processing your data are:

Consent – For enquiries or contact forms submitted voluntarily

Contractual necessity – To provide services you’ve requested

Legitimate interests – To operate and improve our services, maintain security, and ensure proper communication

5. Data Sharing

We may share your personal data with trusted third-party service providers (e.g., web hosting companies, email platforms) solely for operational purposes. All third parties are required to handle your data securely and in compliance with the law.

We may also share data if required by law or to protect our legal rights.

6. Data Retention

We retain personal data only as long as necessary for the purposes collected, including for legal, accounting, or reporting requirements. Enquiry and service-related data is typically retained for up to 6 years, unless you request earlier deletion.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict certain processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us using the details above.

8. Cookies and Analytics

We may use cookies and third-party tools (such as Google Analytics) to collect anonymous usage data and improve website performance. You can manage cookie preferences through your browser settings.

9. Updates to This Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website. Please check back occasionally for any changes.

Legal Notice

Website Owner:
Lancer Property Maintenance
UK-based provider of property maintenance services

Business Type: Sole trader 
Contact Email: info@lancerpropertymaintenance.co.uk
Phone: 0115 9615982
Business Address: Available upon request
Registered Country: United Kingdom
Opening Hours: Monday – Friday, 9:00 AM to 5:00 PM

Disclaimer

The content provided on this website is for general information purposes only. While we aim to keep the information up to date and accurate, we make no warranties of any kind about its completeness or reliability. Use of this website and the services offered is at your own discretion and risk.

Copyright Notice

© Lancer Property Maintenance. All rights reserved.
Content on this website may not be reproduced without prior written permission.